Refund policy
Airborne Return & Refund Policy
At AirBorne, we are committed to providing our customers with high-quality products and exceptional customer service. Your satisfaction is our priority, and if for any reason you are not fully satisfied with your purchase, we offer a simple and hassle-free return and refund process.
Refund Policy
Our refund policy allows you to return items within 24 hours from the delivery date for a full refund. No questions asked. We understand that sometimes products may not meet expectations, or may not be the right fit, and we aim to make the return process as easy and stress-free as possible.
Return Policy
To initiate a return, please contact our customer service team via email at support@airborne-style.com. Include your order number and the reason for the return, and our team will promptly provide you with a return shipping label along with instructions on how to return the item.
Once we receive the returned item, we will inspect it and process your refund within 3-5 business days.
Wrong Product Received
If you received the wrong product or if the item is defective, please contact us immediately. We will provide a resolution, including either a refund or replacement, depending on the situation.
Return Conditions
- The item must be returned in its original condition with original packaging, including all tags and labels.
- Used or damaged items will not be accepted for return, except in cases of defects or damages upon arrival.
At AirBorne, we pride ourselves on our products and customer service. If you have any questions or concerns regarding our return or refund process, please feel free to reach out to us. We are always here to assist you!